Returns & Refunds

In general, you can return an unwanted product to us within 30 days of purchase, provided you retain your tax invoice and the following conditions are met: * The item is undamaged and unused, with the original labels and/or stickers still attached * The item is not missing any accessories or parts * The Item has not been personalized for you or made to your specifications, unless defective. * Products may be exchanged for a different size provided that such variation is available and the above conditions are met. * No cash refunds on items bought on online or in store; should you like to return your item we will refund the amount onto your credit card that you made the purchase with. If you used a debit card for your online purchase, we will need your banking details associated with that card. * No returns, exchanges or refunds are available for underwear and swimming costumes.

We do our best to ensure that the products we deliver to you are of a high quality and without defects. What is a defect? A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances. The following will NOT be regarded as defects and will not entitle you to a return *faults resulting from normal wear and tear; *damage arising from negligence, user abuse or incorrect usage of the product; *damage arising from a failure to adequately care for the product; *damage arising from alterations to the product