Privacy Policy

Thank you for choosing to shop with us as your trusted Clarendon branded and trademarked school clothing / uniform provider. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at clarendonshop@clarendonschools.co.za. When you visit our website, and use our services, you trust us with your personal information. In our privacy policy, we aim to explain to you what information we collect, how it is used, and what rights you have in relation to it. Please read through it carefully, and if there are any terms in this privacy policy that you do not agree with, please discontinue use of our online shop. This privacy policy applies to all information collected through our website / online shop, and/or any related services, sales, marketing or events.
1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information. This information is personal information that you voluntarily provide to us when registering on our online shop. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Payfast. You may find their privacy policy link(s) here: https://payfast.io/privacy-policy/ All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. Information automatically collected Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Services. 2. HOW DO WE USE YOUR INFORMATION? We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive: * To facilitate account creation and logon process. * To send you marketing and promotional communications. * To send administrative information to you. * Fulfil and manage your orders. * Request Feedback. * To protect our online Shop. * To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual. * To respond to legal requests and prevent harm * To manage user accounts. * To deliver services to the user. * To respond to user inquiries/offer support to users. * For other Business Purposes. 3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share data based on the following legal basis: Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? We may use cookies and other tracking technologies to collect and store your information. 5. HOW LONG DO WE KEEP YOUR INFORMATION? We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law. 6. HOW DO WE KEEP YOUR INFORMATION SAFE? We aim to protect your personal information through a system of organizational and technical security measures. We cannot guarantee that the internet itself is completely secure. Transmission of personal information to and from our website is at your own risk. Always access our website within a secure environment. 7. DO WE COLLECT INFORMATION FROM MINORS? We do not knowingly collect data from or market to children under 18 years of age. 8. WHAT ARE YOUR PRIVACY RIGHTS? You may review, change, or terminate your account at any time. 9. HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have questions or comments about this policy, you may email us at clarendonshop@clarendonschools.co.za.